International Alliance for Invitational Education
From Conflict to Conciliation
How to Defuse Difficult Situations
William W. Purkey, John J. Schmidt, John M. Novak
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Reviews
"A very important and timely book that is well grounded in conflict theory and research. I especially appreciate that the strategies go beyond merely ending the conflict, but also speak to healing and seeking reconciliation. The authors have produced another winner to help educators create inviting and joyful schools. "
-Sally Butzin, President, Institute for School Innovation
Author of Joyful Classrooms in an Age of Accountability
"From the classroom to the boardroom, it's inevitable for conflicts to happen. This book will introduce you to the six Cs, a logical process to tame those disagreements. The liberally sprinkled real-life anecdotes will keep you reading, and better yet, learning. "
-Alexis Ludewig, Adjunct Instructor
Fox Valley Technical College
"This book is a valuable, useful resource for all educators and administrators. It provides a step-by-step process that begins with internal feelings and the confronter's response to a concern or conflict and concludes with addressing the healing of the emotional needs of both the confronter and those being confronted. "
-Diane Smith, Counselor
Smethport Area School District, P A